Shipping Policy

How to enjoy free shipping?

Peninsular Malaysia - with minimum spending of RM160

The shipping rates:
Peninsular Malaysia - RM 7
Sabah & Sarawak - RM 13 (For 1 piece of clothing or shoes only. Additional charges may apply for more items purchased.)

Once your order is confirmed, we will process your order within 24 hours and ship within the next 24 hours.

The estimated delivery time is 1-3 working days for West Malaysia and 3-5 working days for East Malaysia. For Singapore, the estimated delivery time takes 5 - 8 working days.


NOTICE: During peak season, there will be a delay in delivery as it highly depends on the courier service.


Chixxie uses J&T Express and Flash Express courier service for West Malaysia and East Malaysia. 


**Free shipping is not applicable during promotional period/sales items unless otherwise stated. 


Once we shipped your parcel, the liability of the parcel lies with the courier service. However, we will try our best to liaise with the courier service on behalf of the customer.


Same Day Delivery (Within Klang Valley)

Chixxie also provides same day delivery via Lalamove or Grab within Klang Valley area. To arrange for same day delivery:

  1. Whatsapp us at +6011-21333338 to check on time availability
  2. Order and Check Out on website by selecting "Same Day Delivery" option.
  3. We will then send our location to you to arrange for your preferred delivery service (Lalamove/Grab).

Delivery fees are borne by customer. Chixxie will not be responsible if your parcel is damaged or lost during the transit.


Self-Collection Service

Chixxie offers self-collection service from our office at Subang Jaya. To arrange for self-collection:

  1. Whatsapp us at +6011-21333338 to check on day and time availability
  2. Order and Check Out on website by selecting "Self-Collection" option.
  3. We will then send our location for self-collection once payment is made and self-collection is arranged.


Self-collection is stictly by arrangement only. We do not provide Cash-On-Delivery service (COD).